Ecommerce Operations

Shopify, Magento, and the plumbing behind them.

Catalog management, inventory sync, order processing, and customer service. Everything that keeps a store running once the site is live.

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Extended team

Every ecommerce surface that needs daily attention.

One

Shopify Operations

Day-to-day store ops: product uploads, theme tweaks, app configuration, discount setup, order management, customer service escalations. Managed inside your client’s Shopify admin.

Two

Amazon Operations

Seller Central ops, listing optimization, A+ Content, Brand Store setup, inventory management, FBA/FBM strategy. Account health monitoring, suppressed listings, and the day-to-day work that keeps Amazon sales flowing.

Three

Google Merchant Center & Feeds

Product feed management, disapprovals, feed optimization, custom XML and API rules. Walmart, Instacart, Target feeds. Feedonomics, DataFeedWatch, Shopify Feeder — the specialists who turn Merchant Center green and keep it green.

Four

Catalog Management

Product data governance, taxonomy, attribute management, variant structure, PIM work in Akeneo, Salsify, ChannelAdvisor. The specialist who makes 10,000 SKUs feel manageable.

Five

Returns & Fulfillment

Returns workflow, exchanges, 3PL coordination, shipping configuration. Loop Returns, Returnly, ReturnLogic. The ops work that keeps post-purchase from becoming a cost center.

Rates by specialist role

Priced against typical market rates for equivalent specialists. All engagements begin with a scoped pilot. Senior specialists available at a premium.

Shopify Operations Manager

from $45 /hr $75/hr typical rate
from $3,600 /mo $6,000/mo typical rate Half-Time · 80 hr/mo
from $7,200 /mo $12,000/mo typical rate Full-Time · 160 hr/mo

Amazon Operations Specialist

from $35 /hr $60/hr typical rate
from $2,800 /mo $4,800/mo typical rate Half-Time · 80 hr/mo
from $5,600 /mo $9,600/mo typical rate Full-Time · 160 hr/mo

Google Merchant Center / Feed Specialist

from $50 /hr $85/hr typical rate
from $4,000 /mo $6,800/mo typical rate Half-Time · 80 hr/mo
from $8,000 /mo $13,600/mo typical rate Full-Time · 160 hr/mo

Catalog Manager

from $25 /hr $40/hr typical rate
from $2,000 /mo $3,200/mo typical rate Half-Time · 80 hr/mo
from $4,000 /mo $6,400/mo typical rate Full-Time · 160 hr/mo

Returns & Fulfillment Operations

from $25 /hr $40/hr typical rate
from $2,000 /mo $3,200/mo typical rate Half-Time · 80 hr/mo
from $4,000 /mo $6,400/mo typical rate Full-Time · 160 hr/mo

Strikethrough prices show typical market rates for equivalent roles. Bright Owl rates reflect mid-level specialists; senior specialists available at a premium.

Add ecommerce operations to your agency without the hiring.

Tell us what your clients need. We match a senior specialist to the work and start within a business day.

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