Agency Operations

Project management, coordination, and admin support.

Project managers, account coordinators, virtual assistants, and QA specialists who plug into your workflow. Free your senior people from the coordination overhead.

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Extended team

Every internal role your agency needs more of.

One

Project Management

PMP or Agile certified, project scoping, timeline management, resource planning, risk management, cross-functional coordination. Works inside your ClickUp, Monday, Asana, Jira, Basecamp, or Linear.

Two

Account Management

Client account coordination behind your senior AMs. Status reporting, billing coordination, documentation, meeting prep. The invisible layer that keeps your senior team focused on strategy and relationship.

Three

QA & Testing

Web QA, email QA (Litmus, Email on Acid), cross-browser testing (BrowserStack), accessibility checks (Axe, WAVE), pre-launch audits. Nothing ships to your client without a QA pass.

Four

Operations Coordination

Admin, scheduling, dispatch, meeting prep, document management. The agency-level ops work that keeps your senior team’s time focused where it belongs.

Rates by specialist role

Priced against typical market rates for equivalent specialists. All engagements begin with a scoped pilot. Senior specialists available at a premium.

Project Manager

from $45 /hr $75/hr typical rate
from $3,600 /mo $6,000/mo typical rate Half-Time · 80 hr/mo
from $7,200 /mo $12,000/mo typical rate Full-Time · 160 hr/mo

Account Manager

from $40 /hr $65/hr typical rate
from $3,200 /mo $5,200/mo typical rate Half-Time · 80 hr/mo
from $6,400 /mo $10,400/mo typical rate Full-Time · 160 hr/mo

QA / Testing Specialist

from $35 /hr $60/hr typical rate
from $2,800 /mo $4,800/mo typical rate Half-Time · 80 hr/mo
from $5,600 /mo $9,600/mo typical rate Full-Time · 160 hr/mo

Operations Coordinator

from $20 /hr $35/hr typical rate
from $1,600 /mo $2,800/mo typical rate Half-Time · 80 hr/mo
from $3,200 /mo $5,600/mo typical rate Full-Time · 160 hr/mo

Strikethrough prices show typical market rates for equivalent roles. Bright Owl rates reflect mid-level specialists; senior specialists available at a premium.

Add agency operations to your agency without the hiring.

Tell us what your clients need. We match a senior specialist to the work and start within a business day.

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